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February 19, 2007

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    NEWS: Fraud at Stop & Shop
     


    Stop & Shop, a grocery store chain with many stores in the New England region, issued a statement at the end of last week stating that store officials were aware of at least two tampered-with EFT units at two Rhode Island stores, sparking fears of fraud. The EFT (Electronic Funds Transfer) units were traced to two specific checkout lanes, one at a Coventry store, and one in Cranston. EFT is the technical term for what most consumers would call a credit card reader, which has a PIN pad attached. It has been proven that credit and debit card information was somehow pilfered from these machines, although, at this time, there have been no complaints of fraudulent activity reported as related to the incident. Further evidence of tampering was also discovered in stores in Bristol, Providence, and Warwick, RI, as well as at a store in Seekonk, MA. At this time, however, there is no evidence to suggest that any consumer information was obtained through EFT machines at these four locations.

    Stop & Shop's statement apologized to consumers for the incident, but also assured the public that the store is working with local police forces and the U.S. Secret Service to try and uncover more facts about the tampering, up to and including who did it. The statement also reassured customers that the EFT units in all stores had been checked for security, and that officials were confident in consumers' security in using them going forward. Their recommendation was that all shoppers who had patronized the affected shops over the timeframe of the tampering check their bank statements for any signs of suspicious activity, and gave phone numbers and e-mail addresses at which to notify Stop & Shop as well as local police. The statement concluded with a promise to notify consumers as soon as any new information was brought to light.
     



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