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It is true that the very
convenience of credit cards is what makes them
so susceptible to theft and fraud. A large
underground market in stolen card numbers has
cropped up in recent years.
These numbers may be stolen by hackers
penetrating large corporate databases, or by
large retailer cashiers selling them to crooks.
More recently, enterprising hackers have written
computer programs to rapidly generate 16-digit
numbers (the length used by both Visa and
MasterCard) and test them to weed out nonsense
strings from actual, valid card numbers, giving
life to a new generation of fraud more
sophisticated than ever before possible.
Credit card companies are aware that the
inherent insecurity of credit card transactions
makes it impossible to completely wipe out
fraud. Rather, they focus on reducing the impact
of fraud to “manageable levels,” by balancing
the high costs of fraud prevention and fraud
reduction.
Online merchants may
prominently tout their “secure” servers meant to facilitate safe
remote purchases using credit card information, but poor
implementation by these retailers is the cause of much fraud.
Supposedly safe merchants may use SSL encryption in actually
obtaining card information, but then e-mail these numbers to
human workers to process the sale, opening the information to
thievery. However, the advent of ClearCommerce, a new and
improved system, allows encrypted information to be transmitted
directly from the merchant to the payment processor, eliminating
the human middleman, and subsequently, the opportunity for
tampering.
The FBI is in charge of handling most cases of credit card fraud
in the United States, though they are not currently outfitted to
pursue all offenders. For one, they generally only deal in cases
where the loss to fraud is over $5,000. Plus, they don’t
investigate the security gaps in credit card companies’ networks
that lead to loss in the first place.
Three security measures that have been implemented in response
to the overwhelming incidence of credit card fraud are: tamper
resistant “smart cards” that make forgery harder on crooks, the
use of 4-digit PIN numbers known only to the consumer, and the
inclusion of 3- or 4-digit CRV verification numbers on the
physical back of cards for transactions where the actual card is
not swiped.
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